Our Customer Service Team is available Monday to Friday, from 8:30 AM to 4:30 PM Eastern Time.

Please note that we are closed on statutory holidays and during scheduled company closures, including an extended closure period during the Christmas season. Any changes to our operating hours will be communicated on our website.

Outdoor Enterprise Canada is operated by Stoeger Canada, located at:

1010 Thornton Road South

Oshawa, Ontario L1J 7E2 Canada.

Please note that this is our corporate office and distribution facility. We do not have a retail storefront at this location, and in-person purchases, pickups, or product drop-offs are not available.

You can contact our Customer Service during our regular business hours.

For all contact options, including our contact form and customer support information, please Contact US here on Outdoor Enterprise Canada. 

We aim to respond to all customer inquiries within 1 to 2 business days.

Response times may vary during holidays, company closures, or when additional research is required to address your request. To help us resolve your issue as efficiently as possible, please avoid submitting multiple inquiries for the same matter. Instead, reply to your original email or support request so our team can continue assisting you without delay.

Outdoor Enterprise Canada offers online shopping for a wide range of outdoor products, accessories, ammunition, parts and select regulated products. However, firearms are not currently available for online purchase through our website.

To purchase a firearm, please visit an authorized firearms dealer or retailer. Use our Dealer Locator to find a retailer near you:

Dealer Locator | Outdoor Enterprise Canada