Terms and conditions

Last updated: October 2026

 

Welcome to Outdoor Enterprise Canada.

These Terms & Conditions ("Terms") govern your use of the Outdoor Enterprise Canada website, including all purchases made through our online store. Outdoor Enterprise Canada is owned and operated by Stoeger Canada Ltd. ("Outdoor Enterprise Canada," "we," "our," or "us").

By accessing this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use this website.

Customers must confirm at checkout that they have read and agree to these Terms & Conditions and acknowledge the Privacy Policy before completing a purchase.

 

1. About Outdoor Enterprise Canada

Outdoor Enterprise Canada is operated by:

Stoeger Canada Ltd.

1010 Thornton Road South

Oshawa, Ontario L1J 7E2

Email: info@outdoorenterprise.ca

Phone: 905-436-9077

 

Throughout these Terms & Conditions, references to "Outdoor Enterprise Canada", "we", "our", or "us" refer to Stoeger Canada Ltd.

 

2. Acceptance of Terms

By using this website, you represent and warrant that:

  • You have the legal capacity to enter into a binding agreement
  • Any information you provide is accurate and complete
  • You will comply with all applicable laws and regulations
  • You will use this website only for lawful purposes

 

3. Privacy

Your use of this website is also governed by our Privacy Policy.

View our Privacy Policy.

By using this website, you acknowledge that you have reviewed and accepted our Privacy Policy.

 

4. Products, Availability and Product Information

We strive to ensure that product descriptions, specifications, images, pricing, and inventory information are accurate and up to date.

However:

  • Product images are provided for illustrative purposes only
  • Product colours may vary based on photography, lighting, and screen settings
  • Accessories, mounts, optics, magazines, cases, batteries, slings, or other items shown in product images may not be included unless specifically stated
  • Product specifications may change without notice by the manufacturer
  • Inventory discrepancies may occasionally occur
  • Product images may occasionally differ from the actual product due to manufacturer updates, packaging changes, product revisions, colour variations, supplier-provided imagery, or administrative error

 

Outdoor Enterprise Canada does not warrant that product descriptions, specifications, pricing, inventory availability, or other content on this website are complete, current, accurate, or error-free

 

5. Orders and Order Acceptance

Submission of an order does not constitute acceptance of the order.

All orders are subject to review and acceptance by Outdoor Enterprise Canada.

We reserve the right, at our sole discretion, to:

  • Refuse or cancel any order
  • Limit purchase quantities
  • Request additional verification or documentation
  • Cancel orders affected by pricing errors or technical issues
  • Cancel orders suspected of fraud, abuse, unauthorized resale, or unlawful activity

 

If an order is cancelled after payment has been processed, a refund will be issued to the original method of payment.

 

6. Pricing, Errors and Omissions

While every effort is made to maintain accurate pricing and information, errors may occasionally occur.

Outdoor Enterprise Canada reserves the right to correct any:

  • Pricing errors
  • Product information errors
  • Promotional errors
  • Inventory inaccuracies
  • Technical or system-related errors

 

at any time and without prior notice.

Examples include, but are not limited to:

  • A product displaying a $0.00 price due to a technical issue
  • A pricing error caused by an incorrect supplier feed
  • An unintended promotional discount
  • A checkout system malfunction
  • An incorrect inventory status

 

We reserve the right to refuse or cancel any order resulting from an obvious error, even if payment has already been submitted.

Should an order be cancelled, any payment received will be refunded in full.

 

7. Promotions, Coupons and Discount Codes

Promotional codes, coupons, discount codes, and special offers are subject to change without notice and may be modified, restricted, suspended, or cancelled at any time.

 

Unless otherwise stated:

 

  • Promotions may not be combined
  • Promotions have no cash value
  • Certain brands, categories, or products may be excluded
  • Promotions may be limited by quantity, duration, or customer eligibility

 

Minimum Purchase Requirements

 

Where a promotion or offer requires a minimum purchase amount, eligibility is calculated using the order subtotal after all discounts, coupon codes, promotional adjustments, and price reductions have been applied, but before taxes and shipping charges are added.

 

Example

 

  • Product subtotal: $170.00
  • Coupon discount: -$25.00
  • Adjusted subtotal: $145.00

 

 

Because the adjusted subtotal falls below the $150.00 minimum purchase requirement for free shipping, the order no longer qualifies for free standard shipping and applicable shipping charges will be applied at checkout.

 

Outdoor Enterprise Canada reserves the right to determine promotional eligibility at its sole discretion.

 

8. Shipping

Shipping charges, delivery estimates, restrictions, and eligibility requirements are governed by our Shipping Policy.

 

View our Shipping Policy.

 

For convenience:

 

  • Free standard shipping may be offered on qualifying orders that meet the advertised minimum purchase threshold
  • Eligibility for free shipping is based on the adjusted subtotal after coupons and discounts have been applied and before taxes
  • Delivery dates are estimates only and are not guaranteed
  • Outdoor Enterprise Canada is not responsible for shipping delays caused by carriers, weather, customs, labour disruptions, or circumstances beyond our reasonable control

 

9. Returns and Refunds

Returns, exchanges, refunds, warranty exclusions, and final-sale conditions are governed by our Return & Refund Policy.

 

View our Return & Refund Policy.

 

By placing an order, you acknowledge and agree to the terms outlined in the Return & Refund Policy.

 

In the event of any conflict between these Terms & Conditions and the Return & Refund Policy regarding returns, refunds, or exchanges, the Return & Refund Policy shall prevail.

 

10. Final Sale and Non-Returnable Products

Certain products may be designated as final sale, non-returnable, non-refundable, or non-exchangeable where permitted by applicable law.

 

These products may include, but are not limited to:

 

  • Ammunition
  • Reloading powder and primers
  • Brass and reloading components
  • Shooting glasses and other eye protection products
  • Earplugs, earmuffs, and other hearing protection products
  • Gift cards
  • Undergarments
  • Clearance items identified as Final Sale
  • Last Chance or Outlet items identified as Final Sale
  • Custom-order products
  • Special-order products
  • Any item specifically identified as Final Sale or non-returnable on the product page

 

 

For health, safety, regulatory, sanitary, or product integrity reasons, Outdoor Enterprise Canada reserves the right to refuse returns of such products once shipped or delivered.

 

Customers should carefully review product descriptions and our Return & Refund Policy before purchasing.

 

11. Restricted Products and Legal Compliance

Certain products sold through Outdoor Enterprise Canada may be subject to federal, provincial, territorial, or local laws and regulations.

 

Customers are solely responsible for ensuring that products purchased may be legally acquired, possessed, transported, stored, or used in their jurisdiction.

 

Certain products may require:

 

  • A valid Possession and Acquisition Licence (PAL)
  • Age verification
  • Identity verification
  • Additional eligibility verification
  • Compliance with applicable Canadian firearms legislation and regulations

 

 

Where required, Outdoor Enterprise Canada reserves the right to:

 

  • Request proof of licensing or eligibility
  • Delay shipment pending verification
  • Refuse or cancel an order if legal requirements are not satisfied
  • Restrict shipment of certain products to specific jurisdictions

 

 

Customers remain solely responsible for complying with all applicable laws and regulations. Outdoor Enterprise Canada assumes no responsibility for purchases made contrary to applicable legislation.

 

12. Customer Accounts and Access to Certain Services

Customers may place eligible orders using guest checkout where available.

 

Certain services, transactions, and product categories may require customers to create an account and/or complete additional verification requirements. These may include:

 

 

  • Return and refund requests
  • Access to order history and purchase records
  • Product registration programs
  • Warranty registration or warranty-related services where applicable
  • Purchases of PAL-restricted or otherwise regulated products
  • Services requiring age, identity, licensing, or eligibility verification

 

Customers who create an account agree to provide accurate, current, and complete information and to promptly update such information if changes occur.

 

Outdoor Enterprise Canada reserves the right to request additional information, documentation, or verification in connection with account registration, restricted product purchases, warranty services, returns, or other customer service requests.

 

13. Product Recalls and Safety Notices

Customers are responsible for reviewing any product safety notices, warnings, recalls, instructions, or manufacturer advisories applicable to products purchased through Outdoor Enterprise Canada.

 

Outdoor Enterprise Canada may, but is not obligated to, notify customers of manufacturer-issued recalls or safety notices where contact information is available.

 

For the most up-to-date safety information, customers should consult the applicable manufacturer directly.

 

14. Manufacturer Warranties

Unless otherwise expressly stated, warranties on products sold through Outdoor Enterprise Canada are provided by the applicable manufacturer.

 

Outdoor Enterprise Canada does not provide any warranty beyond those required by applicable law.

 

Warranty coverage, exclusions, limitations, and claim procedures are subject to the manufacturer's warranty terms.

 

15. Account Security

If you create an account, you are responsible for:

 

  • Maintaining the confidentiality of your account credentials
  • Restricting access to your account
  • All activity occurring under your account

 

 

You agree to notify Outdoor Enterprise Canada immediately of any unauthorized use of your account.

 

We reserve the right to suspend or terminate accounts at our discretion.

 

16. Intellectual Property

All website content, including text, graphics, images, logos, videos, product information, website design, software, and other materials, is owned by Outdoor Enterprise Canada, Stoeger Canada Ltd., its licensors, or the applicable rights holders and is protected by applicable intellectual property laws.

 

All trademarks, logos, product names, and brand names displayed on this website remain the property of their respective owners.

 

No content may be copied, reproduced, distributed, republished, modified, or exploited without prior written authorization.

 

17. Third-Party Websites

This website may contain links to third-party websites.

 

Outdoor Enterprise Canada does not control, endorse, or assume responsibility for:

 

  • Third-party content
  • Third-party products or services
  • Third-party privacy practices
  • Third-party terms, conditions, or policies

Access to third-party websites is at your own risk.

 

18. Disclaimer of Warranties

This website and all content are provided on an "as is" and "as available" basis.

 

To the fullest extent permitted by law, Outdoor Enterprise Canada disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of:

 

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Availability
  • Non-infringement

 

We do not guarantee uninterrupted access to the website or that the website will be free from errors, viruses, or other harmful components.

 

19. Limitation of Liability

To the fullest extent permitted by applicable law, Outdoor Enterprise Canada, Stoeger Canada Ltd., its affiliates, directors, officers, employees, agents, suppliers, and representatives shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from:

 

  • Use of this website
  • Inability to access the website
  • Product availability issues
  • Shipping delays
  • Pricing errors
  • Technical interruptions
  • Unauthorized access to customer accounts

 

Where liability cannot legally be excluded, our total liability shall not exceed the amount paid by the customer for the order giving rise to the claim.

 

20. Force Majeure

Outdoor Enterprise Canada shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:

 

  • Natural disasters
  • Weather events
  • Supply chain disruptions
  • Labour disputes
  • Carrier delays
  • Government action
  • Internet or technology failures
  • Public health emergencies

 

21. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

 

Changes become effective immediately upon posting to the website.

 

Continued use of the website following any updates constitutes acceptance of the revised Terms.

 

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

 

Any dispute arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Ontario.

 

23. Contact Us

If you have any questions regarding these Terms & Conditions, our policies, products, or your order, please visit our Contact Us page or contact us using the information below.

 

Contact Us.

 

Outdoor Enterprise Canada

Operated by Stoeger Canada Ltd.

 

1010 Thornton Road South

Oshawa, Ontario L1J 7E2

Email: info@outdoorenterprise.ca

Phone: 905-436-9077