Explore warranty information for all the brands we distribute. Select a brand below to jump directly to its dedicated warranty section.
Warranty details may change without notice. For the most current information, please contact the manufacturer directly.
Beretta firearms carry a Two-Year Limited Warranty to the original purchaser for defects in materials or workmanship. If the original purchaser registers their firearm with Stoeger Canada, they automatically receive an additional one year of warranty coverage for a total of three years.
BERETTA FIREARM WARRANTY INFORMATION
The Manufacturer warrants that this firearm was manufactured free of defects in material or workmanship; and for a period of two (2) years after date of original purchase, the Manufacturer and/or its local official Distributor/s (as listed here) agree to correct any such defect in this firearm by repair or replacement (at their discretion and, if the firearm is to be replaced, with the same or a comparable quality firearm). The Manufacturer does not warrant the wood (stock and forend), grips or metal finish with respect to finish, matching of pieces, dents, scratches, cut, dings, etc. which are or should be apparent to the purchaser when the product is purchased. It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage. This Warranty is effective from the original retail purchase of the firearm only. Beretta assumes no liability for consequential, punitive or other damages (except as set forth herein) related to a warranty claim.
The manufacturer and/or its local official distributor(s) assume no responsibility for product malfunction or for physical injury or property damage resulting in whole or in part from criminal or negligent use of the product, improper or careless handling, unauthorized modifications, use of defective, improper hand-loaded, reloaded or remanufactured ammunition, customer abuse or neglect of the product or other influences beyond the manufacturer's direct and immediate control. This warranty does not apply to normal wear of any parts, including metal, wood, plastic, rubber, surface finish or other materials, or if unauthorized repair and/or alteration has been performed.
The terms of this Warranty cannot be changed except in writing by an officer of the Manufacturer or its local official Distributor.
Wholesalers, dealers or gunsmiths (unless they are a repair station authorized by the Manufacturer and/or by its local official Distributor/s) are not authorized to make any warranty repair or adjustment on behalf of the Manufacturer.
This Warranty gives only the original personal retail purchaser specific legal rights.
EXTENSION OF THE WARRANTY REPAIR PERIOD
Please note that the warranty repair period will be extended from two (2) years to three (3) years after date of original purchase on the condition that you complete and return to the Manufacturer (for firearms purchased in Italy) or to its local official Distributor/s in your country (as named here) within thirty days (30) days from the date of original purchase, the enclosed Owner's Warranty/Registration Card along with a copy of your sales receipt, provided however, that replacement of wood due to defects which could not have been determined prior to purchase will only be made within a period of two years from the date of original purchase.
ONLINE WARRANTY REGISTRATION
Submission of the Owner's Warranty/Registration Card and a copy of the sales receipt is not required if the firearm is registered online at the official web site of Stoeger Canada at www.stoegercanada.ca. The sales receipt must be retained, and a copy submitted with the firearm in the event that warranty repairs are required.
Product Registration is only available to residents of Canada. Residents of other countries must register their firearm with their local official distributor as specified in the warranty booklet that accompanied their firearm.
TO OBTAIN WARRANTY SERVICE
For warranty service, follow the steps below or take your firearm to your local authorized Beretta dealer. Please note: Dealers do not perform any warranty service.
1. Register your product a www.stoegercanada.ca (required).
To Request a Case with Stoeger Canada, you must register your product first. Click here for product registration page.
Or call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945, 8:30 a.m. to 4:30 p.m. EST, Monday through Friday.
2. Ensure that the firearm is completely unloaded.
It is dangerous and illegal to ship a loaded firearm through the mail.
Visually and physically check both the chamber and the magazine.
If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945 for assistance.
3. Prepare your unloaded gun for shipping.
Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend. It is the customers/dealer's responsibility to package a firearm in a manner that will prevent damage during transit.
If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case, wrapped with shipping paper or placed in a suitable cardboard box.
Request a case with Stoeger Canada. Click here to start a Case Request.
Once you receive your case number, write it on the outside of the shipping box.
Insure the package for the replacement value of the gun. Stoeger Canada shall not be responsible or liable for firearms damaged during transit.
C.O.D shipment will be rejected.
4. Ship to this address:
Attn: Service Department
1010 Thornton Rd S
Oshawa, ON L1J 7E2
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
10-YEAR LIMITED WARRANTY
A new Benelli firearm is warranted only to the original retail purchaser for 10 years from date of purchase.
We do recommend keeping a copy of your original proof of purchase.
- This warranty applies only if the firearm was purchased from an authorized Benelli dealer in Canada.
- Stoeger Canada will, at its option, repair or replace, without charge, any Benelli firearm that fails due to a defect in materials or workmanship.
- Parts and labor are included. Repairs are warranted for the duration of the original warranty.
- It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage.
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
FOREVER WARRANTY (NON-THERMAL OPTICS) AND THREE-YEAR LIMITED WARRANTY (THERMAL OPTICS)
All Burris Optics (with the exception of Thermal products) are covered by the Burris Forever Warranty™. Burris Company, Inc. (“Burris Co. or “we”) warrants that its Burris Optics products (non-thermal optics products) will be free from manufacturing defects for the product’s lifetime from the date of purchase or delivery (whichever occurs later).
Burris Co. also warrants that its Burris Thermal Optics products will be free from manufacturing defects for a period of 3 years from the date of purchase or delivery (whichever occurs later) by the original purchaser.
Burris Co. will repair or replace, at its option, your Burris optic if it is covered by these warranties. The warranty for Burris Optics (non-thermal optics) products is automatically transferred to future owners.
Please note that because Burris Co. cannot control the quality of products sold by unauthorized sellers, these limited warranties apply only to products that were purchased from Burris Co. or a Burris Co. authorized seller in the United States, unless otherwise prohibited by law. Burris Co. reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.
- No repair or replacement charge
- No warranty card needed
These warranties do not cover defects due to normal wear and tear, damage due to misuse, alteration to the product, loss, theft, deliberate damage, or cosmetic damage.
HOW IT WORKS
For warranty service…
Please visit our support portal to submit a request for warranty service: Burris SupportSync. Please note that you will be asked to provide information about when and where you purchased your product and obtain a Return Merchandise Authorization (RMA) number prior to sending your product to us.
Ensure the shipment and keep the shipment tracking records. Burris Co. is not responsible for your product until we physically receive it at the specified location.
Prepay the shipping charges and ship by mail, UPS, or other parcel service. Please mark your RMA number clearly on the outside of your package.
Burris Co. pays for shipping back to you.
BURRIS SUPPORT PORTAL
Ensure the shipment and keep the shipment tracking records. Burris can't be responsible for your product until we physically receive it.
Prepay the shipping charges and ship by mail, UPS, or other parcel service.
From within the U.S., send to Burris Company, Inc., 331 E. 8th Street, Greeley, CO 80631.
Outside the U.S., contact the dealer you purchased the product from for warranty processing.
Additional Legal Information
There are no other warranties which extend beyond those stated herein. Any Implied Warranties That May Be Applicable to Products, Including Implied Warranties of Merchantability or Fitness for A Particular Purpose, Are Limited in Duration to the Duration of These Warranties. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Under No Circumstances Shall Burris Co. Be Liable for Any Special, Incidental, Or Consequential Damages Based Upon Breach of These Limited Warranties, Breach of Contract, Or Strict Liability, Including but Not Limited to Lost Profits or Other Economic or Commercial Losses. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
These warranties give the owner certain legal rights, and the owner may have other rights, which vary from State to State.
If you have any questions about whether a seller is authorized, call us at 1-888-440-0244 or email us at Policies-Burris@burrisoptics.com.
If you would like a physical copy of these limited warranties, feel free to print this webpage, call our Customer Service team at 1-888-440-0244, or write us at Burris Company, Inc. 331 E. 8th Street, Greeley, CO 80631, and we’d be happy to send you a copy.
LIMITED THERMAL WARRANTY
The Burris Limited Thermal Warranty varies based on the country. Click below to learn more:
United States Thermal Warranty
International Thermal Warranty
INTERNATIONAL THERMAL WARRANTY
Burris Thermal Optics Warranty (International)
Burris Thermal Version #1 (Item Numbers: 300618, 300619, 300628, 300629, 300647, 300648, 300649), Burris warrants that its Thermal Optics are free of defects in workmanship and materials for a period of 2 years from the date of purchase.
Burris Thermal Version #2 (Item Numbers: 300617, 300627, 300645, 300646), Burris warrants that its Thermal Optics are free of defects in workmanship and materials for a period of 3 years from the date of purchase.
A Burris Thermal product to be repaired under this warranty must include proof of purchase and will be processed by contacting the Burris Distributor in the country in which the optic was purchased.
If the Burris Thermal Optics Warranty is not registered within 30 days of purchase, and proof of purchase is not provided, the warranty period reverts to 3 years from the date of manufacture.
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
SAKO LIMITED WARRANTY: 2+2 YEARS
Sako firearms carry a Two-Year Limited Warranty to the original purchaser for defects in materials or workmanship. If the original purchaser registers their firearm with Stoeger Canada, they automatically receive an additional two years of warranty coverage for a total of four years.
The rifles are inspected according to the rules of international organization C.I.P. The products are guaranteed against possible defects in material or workmanship.
SAKO FIREARMS WARRANTY INFORMATION
The Manufacturer warrants that this firearm was manufactured free of defects in material or workmanship; and for a period of two (2) years after date of original purchase, the Manufacturer and/or its local official Distributor/s agree to correct any such defect in this firearm by repair or replacement (at their discretion and, if the firearm is to be replaced, with the same or a comparable quality firearm). The Manufacturer does not warrant the wood (stock and forend), grips or metal finish with respect to finish, matching of pieces, dents, scratches, cut, dings, etc. which are or should be apparent to the purchaser when the product is purchased. It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage. This Warranty is effective from the original retail purchase of the firearm only. Sako assumes no liability for consequential, punitive or other damages (except as set forth herein) related to a warranty claim. A service and/or handling charge may be required for non-warranty repairs.
The manufacturer and/or its local official distributor(s) assume no responsibility for product malfunction or for physical injury or property damage resulting in whole or in part from criminal or negligent use of the product, improper or careless handling, unauthorized modifications, use of defective, improper hand-loaded, reloaded or remanufactured ammunition, customer abuse or neglect of the product or other influences beyond the manufacturer's direct and immediate control. This warranty does not apply to normal wear of any parts, including metal, wood, plastic, rubber, surface finish or other materials, or if unauthorized repair and/or alteration has been performed.
The terms of this Warranty cannot be changed except in writing by an officer of the Manufacturer or its local official Distributor. Wholesalers, dealers or gunsmiths (unless they are a repair station authorized by the Manufacturer and/or by it local official Distributor/s) are not authorized to make any warranty repair or adjustment on behalf of the Manufacturer. This Warranty gives only the original personal retail purchaser specific legal rights. Should warranty service be required for this firearm, please return it to the Manufacturer (for firearms purchased in Finland) or to its local official Distributor/s in your country through the Retailer from whom purchased, giving the full details of the defect or malfunction and stating date of purchase, along with a copy of your sales receipt.
TO OBTAIN WARRANTY SERVICE
For warranty service, follow the steps below or take your firearm to your local authorized Franchi dealer. Please note: Dealers do not perform any warranty services.
1. Register your product a www.stoegercanada.ca (required).
To Request a Case with Stoeger Canada, you must register your product first. Click here for product registration page.
Or call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945, 8:30 a.m. to 4:30 p.m. EST, Monday through Friday.
2. Ensure that the firearm is completely unloaded.
It is dangerous and illegal to ship a loaded firearm through the mail.
Visually and physically check both the chamber and the magazine.
If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945 for assistance.
3. Prepare your unloaded gun for shipping.
Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend. It is the customers/dealer's responsibility to package a firearm in a manner that will prevent damage during transit.
If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case, wrapped with shipping paper or placed in a suitable cardboard box.
Request a case with Stoeger Canada. Click here to start a Case Request.
Once you receive your case number, write it on the outside of the shipping box.
Insure the package for the replacement value of the gun. Stoeger Canada shall not be responsible or liable for firearms damaged during transit.
C.O.D shipment will be rejected.
4. Ship to this address:
Attn: Service Department 1010 Thornton Rd S Oshawa, ON L1J 7E2
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
7-YEAR LIMITED WARRANTY
A new Franchi firearm is warranted only to the original retail purchaser for 7 years from date of purchase.
We do recommend keeping a copy of your original proof of purchase.
- This warranty applies only if the firearm was purchased from an authorized Franchi dealer in Canada.
- Stoeger Canada will, at its option, repair or replace, without charge, any Franchi firearm that fails due to a defect in materials or workmanship.
- Parts and labor are included. Repairs are warranted for the duration of the original warranty.
- It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage.
REPLACEMENT FIREARMS
If Stoeger Canada replaces a Franchi firearm under this warranty, you will receive a new 7-year warranty.
Stoeger Canada will return replacement firearms to you via prepaid freight.
WHAT IS NOT COVERED
This warranty does not cover defects or damage caused by:
- Misuse or accidents
- Failure to provide proper care or maintenance
- Failure to comply with instructions in the manual
- Normal wear and tear
- Rust or corrosion
- Obstructions in the barrel
This warranty does not cover any claims made by the second or subsequent owner of any Franchi product.
Any unauthorized alteration or modification of the firearm will void this warranty.
Stoeger Canada/Franchi shall not be responsible for any claims involving this firearm that result from the use of faulty, non-standard, remanufactured or reloaded ammunition.
Stoeger Canada/Franchi assumes no liability for consequential, punitive or other damages (except as set forth herein) related to any product failure or warranty claim.
Stoeger Canada/Franchi does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.
TO OBTAIN WARRANTY SERVICE
For warranty service, follow the steps below or take your firearm to your local authorized Franchi dealer. Please note: Dealers do not perform any warranty services.
1. Register your product a www.stoegercanada.ca (required).
To Request a Case with Stoeger Canada, you must register your product first. Click here for product registration page.
Or call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945, 8:30 a.m. to 4:30 p.m. EST, Monday through Friday.
2. Ensure that the firearm is completely unloaded.
It is dangerous and illegal to ship a loaded firearm through the mail.
Visually and physically check both the chamber and the magazine.
If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945 for assistance.
3. Prepare your unloaded gun for shipping.
Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend. It is the customers/dealer's responsibility to package a firearm in a manner that will prevent damage during transit.
If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case, wrapped with shipping paper or placed in a suitable cardboard box.
Request a case with Stoeger Canada. Click here to start a Case Request.
Once you receive your case number, write it on the outside of the shipping box.
Insure the package for the replacement value of the gun. Stoeger Canada shall not be responsible or liable for firearms damaged during transit.
C.O.D shipment will be rejected.
4. Ship to this address:
Attn: Service Department 1010 Thornton Rd S Oshawa, ON L1J 7E2
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
TIKKA LIMITED WARRANTY: 2 + 1 YEARS
Tikka firearms carry a Two-Year Limited Warranty to the original purchaser for defects in materials or workmanship. If the original purchaser registers their firearm with Stoeger Canada, they automatically receive an additional One year of warranty coverage for a total of three years.
The rifles are inspected according to the rules of international organization C.I.P. The products are guaranteed against possible defects in material or workmanship.
TIKKA FIREARMS WARRANTY INFORMATION
The Manufacturer warrants that this firearm was manufactured free of defects in material or workmanship; and for a period of two (2) years after date of original purchase, the Manufacturer and/or its local official Distributor/s agree to correct any such defect in this firearm by repair or replacement (at their discretion and, if the firearm is to be replaced, with the same or a comparable quality firearm). The Manufacturer does not warrant the wood (stock and forend), grips or metal finish with respect to finish, matching of pieces, dents, scratches, cut, dings, etc. which are or should be apparent to the purchaser when the product is purchased. It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage. This Warranty is effective from the original retail purchase of the firearm only. Sako assumes no liability for consequential, punitive or other damages (except as set forth herein) related to a warranty claim. A service and/or handling charge may be required for non-warranty repairs.
The manufacturer and/or its local official distributor(s) assume no responsibility for product malfunction or for physical injury or property damage resulting in whole or in part from criminal or negligent use of the product, improper or careless handling, unauthorized modifications, use of defective, improper hand-loaded, reloaded or remanufactured ammunition, customer abuse or neglect of the product or other influences beyond the manufacturer's direct and immediate control. This warranty does not apply to normal wear of any parts, including metal, wood, plastic, rubber, surface finish or other materials, or if unauthorized repair and/or alteration has been performed.
The terms of this Warranty cannot be changed except in writing by an officer of the Manufacturer or its local official Distributor. Wholesalers, dealers or gunsmiths (unless they are a repair station authorized by the Manufacturer and/or by its local official Distributor/s) are not authorized to make any warranty repair or adjustment on behalf of the Manufacturer. This Warranty gives only the original personal retail purchaser specific legal rights. Should warranty service be required for this firearm, please return it to the Manufacturer (for firearms purchased in Finland) or to its local official Distributor/s in your country through the Retailer from whom purchased, giving the full details of the defect or malfunction and stating date of purchase, along with a copy of your sales receipt.
TO OBTAIN WARRANTY SERVICE
For warranty service, follow the steps below or take your firearm to your local authorized Franchi dealer. Please note: Dealers do not perform any warranty services.
1. Register your product a www.stoegercanada.ca (required).
To Request a Case with Stoeger Canada, you must register your product first. Click here for product registration page.
Or call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945, 8:30 a.m. to 4:30 p.m. EST, Monday through Friday.
2. Ensure that the firearm is completely unloaded.
It is dangerous and illegal to ship a loaded firearm through the mail.
Visually and physically check both the chamber and the magazine.
If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945 for assistance.
3. Prepare your unloaded gun for shipping.
Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend. It is the customers/dealer's responsibility to package a firearm in a manner that will prevent damage during transit.
If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case, wrapped with shipping paper or placed in a suitable cardboard box.
Request a case with Stoeger Canada. Click here to start a Case Request
Once you receive your case number, write it on the outside of the shipping box.
Insure the package for the replacement value of the gun. Stoeger Canada shall not be responsible or liable for firearms damaged during transit.
C.O.D shipment will be rejected.
4. Ship to this address:
Attn: Service Department 1010 Thornton Rd S Oshawa, ON L1J 7E2
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
WARRANTY
The Steiner Heritage™ Warranty means we stand behind our products. Over half a century of experience building rugged and reliable, mil-spec products and supplying them to armed forces all around the world allows us to have this kind of confidence. We at Steiner are totally committed to the very highest standards of quality, dependability, and most of all customer satisfaction. Our Heritage™ Warranty assures you of that commitment.
Steiner Heritage™ Warranty – For the Life of the Product
Covers Binoculars, Riflescopes, Battle Sights, Rings, and Mounts.
Valid in U.S. and Canada only on items manufactured since 2014. For warranties in other countries, please visit Steiner.de
Burris Company, Inc. (“Burris Co. or “we”) warrants that its Steiner Binoculars, Riflescopes, Battle Sights, Rings, and Mounts products (excluding electronic components) will be free from manufacturing defects for the product’s lifetime from the date of purchase or delivery (whichever occurs later).
Burris Co. also warrants that the electronic components of the Steiner Binoculars, Riflescopes, Battle Sights, Rings, and Mounts products will be free from manufacturing defects for a period of 3 years from the date of purchase or delivery (whichever occurs later) by the original purchaser. These warranties do not include accessories (such as slings, covers, anti-reflection devices, throw levers, and sunshades).
We will repair or replace the product if it is covered by these warranties. The warranty is automatically transferred to future owners. These warranties do not cover defects due to normal wear and tear, damage due to misuse, alteration to the product, loss, theft, deliberate damage, or cosmetic damage.
Please note that because Burris Co. cannot control the quality of products sold by unauthorized sellers, these limited warranties apply only to products that were purchased from Burris Co. or a Burris Co. authorized seller in the United States, unless otherwise prohibited by law. Burris Co. reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.
Products manufactured prior to 2014 are covered by the warranty as stated on the original packaging.
To register your product online, visit the Binoculars and Riflescopes Product Registration page. Failure to register your warranty does not diminish your warranty rights.
STEINER eOPTICS 2-YEAR WARRANTY
Covers all Thermal Devices, Night Vision Devices, Laser Aiming Solutions, Beacons and Battle Lights.
Valid in U.S. and Canada only. For warranties in other countries, please visit Steiner.de
Burris Company, Inc. (“Burris Co.” or “we”) warrants its Thermal Devices, Night Vision Devices, Laser Aiming Solutions, Beacons and Battle Lights products will be free from defects in workmanship and materials for a period of 2 years from the date of purchase or delivery (whichever occurs later) by the original purchaser. We will repair or replace the product if it is covered by this warranty.
This warranty does not cover defects due to normal wear and tear, damage due to misuse, alteration to the product, loss, theft, deliberate damage, or cosmetic damage. Please note that because Burris Co. cannot control the quality of products sold by unauthorized sellers, these limited warranties apply only to products that were purchased from Burris Co. or a Burris Co. authorized seller in the United States, unless otherwise prohibited by law. Burris Co. reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.
To register your product online, visit the Laser Devices and Battle Lights Product Registration page. Failure to register your warranty does not diminish your warranty rights.
WARRANTY SERVICE
For U.S. and Canadian warranty service instructions, visit the repairs page.
ADDITIONAL LEGAL INFORMATION
There are no other warranties which extend beyond those stated herein. Any implied warranties that may be applicable to products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of these warranties. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Under no circumstances shall Burris co. Be liable for any special, incidental, or consequential damages based upon breach of these limited warranties, breach of contract, or strict liability, including but not limited to lost profits or other economic or commercial losses. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
These warranties give the owner certain legal rights, and the owner may have other rights, which vary from State to State.
If you have any questions about whether a seller is authorized, call us at 1-888-440-0244 or email us at policies-steiner@steiner-optics.com.
If you would like a physical copy of these limited warranties, feel free to print this webpage, call our Customer Service team at 1-888-440-0244, or write us at Burris Company, Inc. 331 E. 8th Street, Greeley, CO 80631, and we’d be happy to send you a copy.
From <https://www.steiner-optics.com/support/warranty>
https://www.steiner-optics.com/support/warranty
https://steiner.supportsync.com/
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
5-YEAR LIMITED WARRANTY
A new Stoeger Industries firearm is warranted only to the original retail purchaser for 5 years from date of purchase.
We do recommend keeping a copy of your original proof of purchase.
- This warranty applies only if the firearm was purchased from an authorized Stoeger Industries dealer in Canada.
- Stoeger Canada will, at its option, repair or replace, without charge, any Stoeger Industries firearm that fails due to a defect in materials or workmanship.
- Parts and labor are included. Repairs are warranted for the duration of the original warranty.
- It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage.
REPLACEMENT FIREARMS
- If Stoeger Canada replaces a Stoeger Industries firearm under this warranty, you will receive a new 5-year warranty.
- Stoeger Canada will return replacement firearms to you via prepaid freight.
WHAT IS NOT COVERED
This warranty does not cover defects or damage caused by:
- Misuse or accidents
- Failure to provide proper care or maintenance
- Failure to comply with instructions in the manual
- Normal wear and tear
- Rust or corrosion
- Obstructions in the barrel
This warranty does not cover any claims made by the second or subsequent owner of any Stoeger Industries product.
Any unauthorized alteration or modification of the firearm will void this warranty.
Stoeger Canada/Stoeger Industries shall not be responsible for any claims involving this firearm that result from the use of faulty, non-standard, remanufactured or reloaded ammunition.
Stoeger Canada/Stoeger Industries assumes no liability for consequential, punitive or other damages (except as set forth herein) related to any product failure or warranty claim.
Stoeger Canada/Stoeger Industries does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.
TO OBTAIN WARRANTY SERVICE
For warranty services, follow the steps below or take your firearm to your local authorized Stoeger Industries dealer. Please note: Dealers do not perform any warranty services.
1. Register your product a www.stoegercanada.ca (required).
To Request a Case with Stoeger Canada, you must register your product first. Click here for product registration page.
Or call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945, 8:30 a.m. to 4:30 p.m. EST, Monday through Friday.
2. Ensure that the firearm is completely unloaded.
It is dangerous and illegal to ship a loaded firearm through the mail.
Visually and physically check both the chamber and the magazine.
If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945 for assistance.
3. Prepare your unloaded gun for shipping.
Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend. It is the customers/dealer's responsibility to package a firearm in a manner that will prevent damage during transit.
If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case, wrapped with shipping paper or placed in a suitable cardboard box.
Request a case with Stoeger Canada. Click here to start a Case Request.
Once you receive your case number, write it on the outside of the shipping box.
Insure the package for the replacement value of the gun. Stoeger Canada shall not be responsible or liable for firearms damaged during transit.
C.O.D shipment will be rejected.
4. Ship to this address:
Attn: Service Department 1010 Thornton Rd S Oshawa, ON L1J 7E2
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
2-YEAR WARRANTY
This certificate guarantees your Chapuis Armes firearm - a brand manufactured exclusively in France - for the duration of 2 years from original date of purchase. Please keep a copy of these conditions for your record.
CONDITIONS
- We guarantee our firearms for all raw material or manufacturing flaws, for the duration of 2 years from date of original purchase, with the exception of wood, which does not fall within the scope of this warranty.
- All our firearms are proofed according to CIP standards. Shotguns proofed for the use of steel shot will bear a special Fleur de Lys marking on the barrel and receiver. If your shotgun comes with interchangeable choke tubes, they too must be marked with the Fleur de Lys if used with steel shot.
- Our barrels undergo regular proof-house testing; this warranty does not cover bulging or rupture, as these cases are the result of obstructions not dependent on our manufacturing.
- We commit to repair or replace (according to our own determination) a firearm under warranty that may be defective. Work shall be performed exclusively by gunsmiths of our choice. This does not apply to cases of normal wear from use, as well as cases of negligence or alteration on the part of non-approved persons or gunsmiths. The warranty only applies to the original purchaser.
- For warranty questions, please call our customer service number at 1-800-264-4962.
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.
5-YEAR LIMITED WARRANTY
A new Uberti firearm is warranted only to the original retail purchaser for 5 years from date of purchase.
We do recommend keeping a copy of your original proof of purchase.
- This warranty applies only if the firearm was purchased from an authorized Uberti dealer in Canada.
- Stoeger Canada will, at its option, repair or replace, without charge, any Uberti firearm that fails due to a defect in materials or workmanship.
- Parts and labor are included. Repairs are warranted for the duration of the original warranty.
- It is the customer's responsibility to inspect this particular product prior to purchase to ensure that it is free from defects or damage.
REPLACEMENT FIREARMS
- If Stoeger Canada replaces a Uberti firearm under this warranty, you will receive a new 5-year warranty.
- Stoeger Canada will return replacement firearms to you via prepaid freight.
WHAT IS NOT COVERED
This warranty does not cover defects or damage caused by:
- Misuse or accidents
- Failure to provide proper care or maintenance
- Failure to comply with instructions in the manual
- Normal wear and tear
- Rust or corrosion
- Obstructions in the barrel
This warranty does not cover any claims made by the second or subsequent owner of any Uberti product.
Any unauthorized alteration or modification of the firearm will void this warranty.
Stoeger Canada/Uberti shall not be responsible for any claims involving this firearm that result from the use of faulty, non-standard, remanufactured or reloaded ammunition.
Stoeger Canada/Uberti assumes no liability for consequential, punitive or other damages (except as set forth herein) related to any product failure or warranty claim.
Stoeger Canada/Uberti does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.
TO OBTAIN WARRANTY SERVICE
For warranty service, follow the steps below or take your firearm to your local authorized Uberti dealer. Please note: Dealers do not perform any warranty services.
1. Register your product a www.stoegercanada.ca (required).
To Request a Case with Stoeger Canada, you must register your product first. Click here for product registration page.
Or call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945, 8:30 a.m. to 4:30 p.m. EST, Monday through Friday.
2. Ensure that the firearm is completely unloaded.
It is dangerous and illegal to ship a loaded firearm through the mail.
Visually and physically check both the chamber and the magazine.
If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Canada Service department at (905) 436-9077 or (800) 263-1945 for assistance.
3. Prepare your unloaded gun for shipping.
Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend. It is the customers/dealer's responsibility to package a firearm in a manner that will prevent damage during transit.
If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case, wrapped with shipping paper or placed in a suitable cardboard box.
Request a case with Stoeger Canada. Click here to start a Case Request.
Once you receive your case number, write it on the outside of the shipping box.
Insure the package for the replacement value of the gun. Stoeger Canada shall not be responsible or liable for firearms damaged during transit.
C.O.D shipment will be rejected.
4. Ship to this address:
Attn: Service Department 1010 Thornton Rd S Oshawa, ON L1J 7E2
WHERE TO GET FURTHER HELP
If you have questions concerning this warranty, please contact the Stoeger Canada Service department by using our online Contact Us form.